Job Title: Work Place Host
Location: Gloucester, GL4 3DU
Salary: £12 /hour – weekly payment
Contract Type: Temp to Perm
Working Hours: Rotating shifts
Week 1 Monday to Friday 6am - 3pm
Week 2 Monday to Friday 12.30pm - 9.30pm
Week 3 Tuesday, Wednesday, Thursday 6.30am - 5.30pm & Saturday 6.30am - 6.30pm
Job Description:
As a member of a small team of Workplace Hosts, to provide a warm and approachable daytime workplace service, ensuring a seamless, clean and tidy workspace and assisting the clients' teams to achieve an exclusive and friendly work environment. To be an ambassador of the facilities team and coordinate and facilitate activities with the client's office spaces.
Key Responsibilities:
• Main point of contact for all client's colleagues on the floor; answer questions, help with requests, from technology, events, wellness schedule, etc..
• Support the Workplace Experience Supervisor & Building Manager in the delivery of the operational deliverables & engagement of colleagues to provide excellent customer service.
• All-purpose administration to support the delivery of a consistent service to our customers.
• Develop relationships and capture guests & colleague’s individual preferences for future visits
• Administer booking system for Visitor Management, Meeting Rooms, and Desk Bookings, within the client’s workspace & ensure set up ahead of any meetings as required.
• Ensure that clear desk policy/cleanliness is maintained throughout the office, encouraging the correct behaviors of building users, and ensuring your actions are in accordance with the client site guidelines.
• Reporting of any building issues to the right teams to ensure managed correctly.
• Ensuring client’s staff are kept informed & updated on the progress of any issues identified/raised.
• Assist the TSB team leaders with desk management, always ensuring cleanliness and maximum availability.
• Ensuring any & all consumable stocks are effectively managed & not overstocked.
• Unlock & lock the building at your location and be vigilant about security and safety for building users.
• Provide mail room services & deliveries to help meet the customer’s needs.
• Undertake security type checks as detailed within building standard operating procedures.
• Be a keyholder for the building so that the unlock & lock actions can be delivered.
• Continually develop and improve our processes that help enhance our service to our customer in the Workplace & Hosting provision.
• Taking ownership of your location to ensure that any & all building users feel welcomed & safe in the workspace.
What We Offer:
- Competitive salary.
- Opportunities for career growth and development.
- Supportive and friendly working environment.
We’d love to hear from you! Please apply Today with your CV!
Ref. 10047716